California Lemon Law Frequently Asked Questions
The Song-Beverly Consumer Warranty Act, also known as the Lemon Law, is the law that is designed to enforce the manufacturer’s promise to you. If the problem(s) substantially impairs the use, value or safety of the product, then the manufacturer is obligated by law to repair it within a reasonable number of repair attempts. If the manufacturer is unable to do so, or refuses to do so, then the law requires the manufacturer to return to you all monies you have paid for the product including, down payment, monthly payments, registration, insurance and out-of-pocket expenses. It’s that simple. Most express warranties for new motor vehicles are for a period of three years or 36,000 miles, whichever occurs first. If a problem with the motor vehicle occurs within the express warranty, the lemon law may still apply even though the express warranty has since expired. Each case is different and so it’s important to have your particular circumstances evaluated by a lawyer. Let the Scott Law Group P.C. help you. In some cases, a person suing in a personal injury action is entitled to the benefit of a res ipsa loquitur [instruction] when: ‘the accident is of such a nature that it can be said, in the light of past experience, that it probably was the result of negligence by someone and that the defendant is probably the person who is responsible.’” Rimmele v. Northridge Hospital Foundation (1975) 46 Cal.App.3d 123, 129, internal citations omitted. A person’s negligence may combine with another factor to cause harm if the defendant’s negligence was a substantial factor in causing plaintiff’s harm. Id. A defendant cannot avoid responsibility just because some other person, condition, or event was also a substantial factor in causing the plaintiff’s harm. For over a decade, Attorney Scott represented Fortune 500 companies, national and foreign car manufactures, golf car manufactures, sporting goods manufactures, theme parks, businesses and individuals against negligence claims: These types of cases can be very challenging and demand a knowledgeable, skilled and insightful attorney. Mr. Scott leverages his unique past experience representing car manufacturers, Fortune 500 companies, theme parks and others to give his clients an advantage in the courtroom. If you or someone you know has been seriously injured, give the Scott Law Group P.C. a call now. For over a decade, Attorney Scott represented Fortune 500 companies, national and foreign car manufacturers, golf car manufacturers, sporting goods manufacturers and theme parks against products liability and personal injury matters involving severe catastrophic injuries, wrongful death and permanently disabling injuries: These types of cases are extremely challenging and involve intricately complex issues that demand a knowledgeable, skilled and insightful attorney. Attorney Scott leverages his unique past experience representing car manufacturers, Fortune 500 companies, theme parks and others to give his clients an advantage in the courtroom. If you or someone you know has been seriously injured, give the Scott Law Group P.C. a call now. Whether you have been harmed because you were struck by a car, injured by a tool, bitten by a dog, slipped and fell, wrongfully terminated, or harmed by other means, you might be entitled to monetary compensation under the law. We call this civil litigation. If your harm (injury) is because someone did something wrong, then you may have a negligence case against them. We call this negligence. On the other hand, if your harm is the result of a defective product, for example, a toaster, car, tool, coffee maker, machine press, hairdryer, then you may have a products claim against the manufacturer, seller or distributor of that product. This is true regardless of if the toaster burned your home down, or the machine press caused you to lose a limb. This is product liability. If the manufacturer of your car is unable to repair it, then you may be entitled to have it replaced, refunded or to receive other compensation. We call this the lemon law. As civil litigators, we pursue monetary compensation on behalf of our clients. Whether you have a negligence claim, products liability claim or lemon law claim, you need an attorney who is skillfully trained on how to develop the evidence, create the arguments and present those arguments to a jury convincingly such that you win at trial. It is equally important that a jury can connect with your attorney in such a way that the jury truly understands what you have been through and why you should be compensated. This is where we excel. Attorney Scott has a presence in the courtroom that is equalled by few, he connects well with others and he has the knowledge, training and judgment that is necessary to present a strong case at trial. Courts recognize him for his professionalism, diligence and dedication to his clients. Opponents respect him for his talents. You would be proud to have him as your attorney. So, if you or someone you know has been injured or if you own or lease a lemon, then we might be able to help you. Please give us a call. Did you know? – If your vehicle is a lemon, I can force the manufacturer to buy-back your vehicle with a refund of all… Consumers often want to know how to determine whether they have a lemon law claim. The short answer to that question is, it’s complicated. I have years of relevant training and experience that allow me to make that determination. Rather than have you try to figure it out for yourself, give me a call and lets talk it through. I want to hear your story. More importantly, I want to help you. If I can, I will. Allow me that opportunity. I have a few specific words of caution. Do not get hung up on the “30-day,” “2 or more times,” “4 or more times,” “safety,” “18 month,” and “18,000 mile” rules. These are rules that provide very broad guidelines, and there are countless exceptions to them. Not a single one of these rules has to apply to your car in order for it to qualify as a lemon. Even used cars can qualify under the lemon law. If your car, for some reason, does not qualify under the lemon law, there may be something about the sale of the car that was fraudulent. I have the training and experience to spot fraud as well. How Do I know if I have a new/used car fraud claim? If you answered yes to any of the above questions, then give me a call as I might be able to assist you. Even if you purchased a used car “as-is,” I may be able to help you. Fraud cases involving used vehicles are difficult cases to prosecute. I have the experience and resources that are necessary to successfully prosecute these types of cases. If you think that you purchased/leased a lemon, or are a victim of fraud, please give me a call. I will evaluate your case at no charge to you.Do I have to pay attorneys fees up front?
No. The Lemon Law requires the manufacturer to pay the consumer’s attorneys fees and costs if the consumer prevails. The consumer pays nothing. In most cases, the Scott Law Group PC takes cases on a contingency fee basis and agrees to collect its fees directly from the manufacturer if the consumer prevails or settles their claim.
What is The California Lemon Law?
An express warranty, at its core, is a promise by the manufacturer to you that if a problem arises with your product due to a defect, that the manufacturer will repair it.
How Do I Know If I Have A Negligence Claim?
There are laws that protect consumers who have been injured as a result of negligence. Negligence is the failure to use reasonable care to prevent harm to oneself or others. CACI 401. A person can be negligent by acting or by failing to act. Id. A person is negligent if he or she does something that a reasonably careful person would not do in the same situation or fails to do something that a reasonably careful person would do in the same situation. Id.
Vehicle accidents
Work place injury
Dangerous condition of public property
Negligent infliction of emotional distress
Intentional infliction of emotional distress
Punitive damages
Neurologic injury
Wage loss
Loss of support
Broken, fractured bones
Injured minor
Spinal injury
How Do I Know If I Have A Products Liability Claim?
There are laws that protect consumers who have been injured as a result of a defective product. The California Supreme Court has stated the doctrine of strict products liability as follows: “A manufacturer, distributor, or retailer is liable in tort if a defect in the manufacture or design of its product causes injury while the product is being used in a reasonably foreseeable way.” Soule v. General Motors Corp. (1994) 8 Cal.4th 548, 560. The essential factual elements that are necessary to prove strict liability as follows:
Wrongful death
Paralysis
Burn injury
Amputation
Traumatic stress disorder
Back injury
Neurologic injury
Wage loss
Loss of support
Broken, fractured bones
Injured minor
Rollover
Defective seat belt
Defective air bag
Roof crush
Defective seat
Defective seat heater
Crashworthiness
Defective glazing
Premises liability
Dangerous condition
Negligence
Work place injury
Defective sporting goods
Defective toys
Defective brakes
Defective steering
Defective suspension
Defective power window
Fire
Defective household appliance
Spinal injury
Defective golf car
How Do I Know If You Can Help Me?
We are a civil litigation firm. If you have suffered a personal injury, or someone you know has suffered a personal injury, or if the manufacturer of your car has been unable to repair it, then we can help you. Civil litigation is the legal process for people like you to receive monetary compensation from those who have wronged you. In contrast, criminal litigators either place people in jail or keep them out of jail – we are not criminal litigators.
How Do I Know If I Own A Lemon?
THE MANUFACTURER PAYS MY FEES, NOT YOU. IT’S FREE!
Scott Law Group P.C. can help you if you own or lease a motor vehicle that the manufacturer has been unable to repair.
If you believe that you have been a victim of fraud, then give Scott Law Group P.C. a call. Car fraud comes in all sorts of forms. Ask yourself the following:
Can I afford an attorney?
https://www.youtube.com/watch?v=_SjthVaMj7c
How do I know if I own a lemon?
https://www.youtube.com/watch?v=aGsQnZm0Gp8
Why won’t the manufacturer honor the Lemon Law?
https://www.youtube.com/watch?v=8xQlUDLsbAo
What is a reasonable number of repair attempts?
https://www.youtube.com/watch?v=xd8pHyfFuow
What is mileage offset?
https://www.youtube.com/watch?v=20h_gQJgq3E
Does the Lemon Law apply to leases?
https://www.youtube.com/watch?v=utPL-7QRV3E
Does the Lemon Law apply to used cars?
Generally, yes. The Lemon Law applies if the used vehicle is still covered by the warranty.
Does the Lemon Law apply to vehicles that are older than 18 months?
Yes. The Lemon Law applies as long as the vehicle has a problem that occurs during the warranty that has been subject to a reasonable number of repair attempts. Even if the warranty is expired, the Lemon Law may apply if the problem was subject to a repair attempt during the warranty period that turned out to be unsuccessful.
What is a reasonable number of repair attempts?
The Lemon Law does not define what a reasonable number of repair attempts is. The nature of the defect, repair and days out of service are among the factors that define reasonableness.
Does the Lemon Law apply to commercial/business vehicles?
Yes. As long as the business has no more than five vehicles registered in the state, and the vehicle’s gross vehicle weight does not exceed 10,000 pounds. Gross vehicle weight means the actual weight of the vehicle as it is actually configured not the total weight the vehicle can carry.
Do I have to arbitrate?
No. The Lemon Law does not require a consumer to go to arbitration first before perusing a Lemon Law claim.
Should I arbitrate?
No. You are not obligated to do so. Don’t do it.
It’s a rigged game. Just like a casino, the odds are in favor of the house and the manufacturer owns the house. The arbitrators are hired by the manufacturers. They are paid by the manufacturers. They want repeat work from the manufacturers. And, they get repeat work from the manufacturers for a reason. Rest assured that the reason is not because consumers get good results. Don’t do it.
Do I have to contact the manufacturer first?
No. As long as the dealership has had a reasonable number of repair attempts to fix the vehicle.
Is my boat, motor home or motorcycle covered by the Lemon Law?
If your motor vehicle came with an express warranty, then the Lemon Law applies. The Lemon Law applies to motorhomes, jet skis, motorcycles, dirt bikes, boats, yachts, scooters and of course cars. Express warranties between these different types of products can be very different. Even within each product category, the manufacturer may issue different types of warranties of varying duration and scope. The written terms of the express warranty will define what is covered. What you need to know is that if you own a motor vehicle, jet ski, motorcycle, dirtbike, boat, yacht, or any other motor vehicle, then you are protected by the law.
My repair order says “NPF.” What does that mean?
“NPF” means no problem found. Oftentimes a manufacturer’s dealership is unable to diagnose/troubleshoot a customer’s concern. Frequently this is the situation with an intermittent concern that may happen every 100, 300 or 500 miles. When you present your vehicle for repair, the dealership may only test drive your vehicle for 3 miles. The concern does not occur, and they write NPF. This is the manufacturer’s code for “there is no problem with this vehicle.” Don’t be for fooled by this. An NPF counts as a repair attempt. If the dealership is unable to diagnose/troubleshoot your vehicle concern, then you should consult an attorney to see what rights you may have.
Wait. I thought that my car had to be out of service for 30 days?
There is much confusion among consumers, and within the automotive industry, about the so-called 30 day rule. The 30 day rule is a reference to the “presumption.” The Lemon Law provides for a presumption that the manufacturer had a reasonable number of repair attempts if, within the first 18,000 miles or 18 months either (1) the same defect results in a condition that is likely to cause death or serious bodily injury and the defect was subject to two or more repair attempts; (2) the manufacturer attempted to repair the same defect four or more times and was unable to do so; or (3) the vehicle has been out of service for 30 or more days due to repairs by the manufacturer or its representative. If either of these conditions are met, then a jury can assume that the manufacturer had a reasonable number of repair attempts. This does not mean that in order for the vehicle to qualify under the Lemon Law, the repair history must fall within one of the three stated categories.
What you need to know is that if you have a problem with your vehicle that first occurred within the term of the express warranty that the manufacturer has been unable to repair after a reasonable number of repair attempts, or refuses to repair, then you have rights under the Lemon Law. Each case is different, and so it’s important for you to consult with a lawyer.
Will my warranty be voided if I do not have routine maintenance performed by the dealership?
No. It’s that simple. Although, it is good practice to have all repairs performed by the manufacturer’s authorized repair facility while the vehicle is still under warranty.
Lawyer Associations
Scott Law Group P.C. May be Able to Help
At our top rated firm, we have over a decade of prior law experience defending Fortune 500 companies in these types of complex cases. Every case is unique and we fight arduously to find a solution to every case and have the courts decide in our clients’ favor. We use our extensive professional experience to find the best positive outcome possible for our valued clients. Some lemon law firms will hand over the case to another law firm if the manufacturer wants to go to trial. But Christian is aggressive and willing to litigate in order to get a favorable result for his valued clients. Whether you bought or leased a new or used motor vehicle such as a car, truck, motorcycle, SUV or RVs/motor home, let us give you our expert advise. You may have numerous frequently asked questions prior to deciding to pursue a case. Rather than have you try to figure it out for yourself, let us advise you and let’s talk it through. We’ll address any concern and answer any question you may have prior to making any decisions on pursuing a case. We provide statewide service in California.
Rather than try to take on the vehicle manufacturer yourself, call the best lemon law lawyer in San Diego and let Christian Scott, the best attorney in your area give you the professional advice you need regarding a possible case. We provide statewide service and we offer the best customer service around. Do not hesitate any longer, call now for a FREE case review. All calls are returned within 24 hours. Or if you prefer, complete the FREE Case Review Form. Remember, you have nothing to lose, it’s FREE!
Litigation Lemon Law Group
SCOTT LAW GROUP P.C. represents plaintiffs detailed in the areas served section and across California who have purchased a lemon vehicle, have been seriously injured in an accident or have been a victim of dealer fraud. Examples of dealer fraud include undisclosed repairs or accident damage, undisclosed rental use and changing the terms after the purchase has been negotiated and the car is taken home. If you received a Notice of Intent after your vehicle was repossessed or if you purchased a prior lemon vehicle, we want to hear from you. We have also provided a lemon law news section where you can reference information regarding this issue. We have over a decade of prior experience defending Fortune 500 companies in these types of cases. We know what corporate America thinks, does and hides and we use that experience to sue auto manufacturers, dealerships, businesses and individuals on behalf of our valued clients to recover damages and rightly compensate them for their losses. We provide excellent legal representation in both English and Spanish (Español). We can evaluate your case via our online Free Case Review form. We are serious. We achieve amazing results for our valued clients. This is who we are. This is what we do and we do it well.
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I wanted to take some time to say how great and professional the attorney and staff were at Scott Law Group. They were always kept me informed during the lemon law process and were always available whenever I had a question or concern. I was elated when they were able to get the manufacturer to buy back my car as well as getting every cent back that I had initially paid. They fought very hard and were always on top of the case. Thanks so much, I really appreciate the help and hard work that was done throughout the whole process. It definitely made it less stressful for me. Without hesitation I would definitely recommend Scott Law Group to anyone!