STRICT INTERPRETATION WINS THE DAY

Today’s published decision, Rojas v. Platinum Auto, from the California Court of Appeal, Second Appellate District, Division Eight, represents a victory for consumers who have been duped by unscrupulous car dealerships.  The message to car dealers is clear, a plaintiff is not required to demonstrate actual harm

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ISN’T A TSB THE SAME AS A RECALL?

No.  A “recall” almost always relates to a safety concern.  While manufacturers voluntarily issue TSBs, manufacturers are typically compelled to issue a recall by consumer protection agencies. For example, Recall 11V490000 pertains to fuel systems for Model Years 2010-2012 Audi A3 cars:  “Due to the resonance condition,

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ALABAMA CONSUMERS HANDED HUGE VICTORY

Many readers will recall an article that I recently wrote for Association of Business Trial Lawyers San Diego that discusses the California Supreme Court decision in O’Neil v. Crane Co., in which the court held that a product manufacturer may not be held liable in strict liability or

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WHY IS “TSB” WRITTEN ON MY REPAIR ORDER?

It stands for Technical Service Bulletin.  A TSB is a manufacturer’s recommended procedure for repairing a problem that has affect many vehicles.  It indicates that it is a common problem regardless of lemon law in California. “TSB” is usually followed by a series of numbers.  For example,

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