While it is an unfortunate situation to find yourself in, some of us have had to deal with lemon cars. Lemon cars are cars that repeatedly fail to meet performance and quality standards. This can be a real headache since lemon cars (otherwise known as defective cars) run into issues that not only hampers an individual’s quality of life, but even puts his or her life at risk.
But while some consumers might be dealing with defective vehicles, their lemon law cases fail to go through for many reasons, whether that be a failure to include enough or even adding too much information.
Here’s what you can do to make sure your lemon law case succeeds:
1. Make sure your complaint is included in the report
Perhaps the easiest mistake that you can do that causes the utter failure of a lemon law case is not including the actual complaint itself into the service report. In other words, along with adding the mileage and dates of service the vehicle has, the report should also include the fact that you’re complaining about a problem with the car.
In fact, of all the bits of information found in the service report, your complaint is perhaps the most important of them all. Because of this, make sure to remind the service department to include your complaint in the report. Before you leave, also check the documents to ensure it is written down.
2. Be general about the problems you’re dealing with
While you might be tempted to go down to the minute details about the issue you’re facing, it’s a good idea not to do so. Why? Well, you might confuse the service department on whether you want the problem fixed or if you’re making a general complaint.
For example, if you hear problems with your vehicle’s engine, don’t go into details about what the problem is. Tell them that there’s something wrong with the engine, or even say the front of the car. That way, they can focus on discovering the problem, since that’s their job. Your job is to state what you’ve been dealing with. Any more than that, then you run the risk of having the whole situation backfire when you’re presenting your lemon law case.
3. Don’t continue repair after two failed repair attempts
According to the lemon law, your vehicle’s manufacturer will have two attempts to get the repair fixed. After their two chances are up and the problem is still apparent, you can either have the car replaced or even bought by the manufacturer, also known as “buyback.”
So, why two attempts and not more? Well, when you go more than two—let’s say four or five—you imply that you’ll keep coming back to get the problem fixed. This can allow the manufacturer to argue in court, meaning that they should be given one more chance or so to fix the car, delaying your victory or even reducing your compensation.
Of the three tips we’ve shared so far in the article, there are a few more things to keep in mind to ensure that your lemon law case succeeds. For example, you should go to your manufacturer and not your dealer to have the car repaired, since a dealership isn’t authorized to fix your vehicle. That said, if you’re having trouble getting compensated for your lemon car or generally need help to succeed in your lemon law case, contact your nearest lemon law lawyer to make sure you’re on the right track to being compensated.
Are you looking for a lemon law attorney in San Diego to help you succeed in a California Lemon Law case? We’re right here for you! Get in touch with us to see how we can help.